Customs clearance services in our Customer Portal

Through Åland Post’s Customer Portal you may access two services that may assist you in your internal control and monitoring of incoming shipments and the customs clearance of these. You may also withdraw reports and documents that may be useful for i.e. your declaration of import VAT to the Tax Administration. The services in our Customer Portal are free of charge and offered to registered business customers.

In our customs clearance service, you can easily access customs clearance decisions and information about the declarations that Åland Post has handled for you.

The service for customs clearance

With our customs clearance service, you, as the importer, can review and amend the details in both simplified and final declarations. This ensures you meet your obligation to verify that all information is accurate and to upload any required supporting documents.

As an importer, you have the flexibility to choose which document should be attached to the final domestic tax border declaration for inbound shipments. Only you can determine which document satisfies the requirements of Finnish Customs and the Tax Administration and can be linked to a business transaction in your accounting. This is crucial, as the tax border declaration is necessary for reclaiming import VAT.

Our customs clearance service also includes an export function. This allows you to generate reports containing customs clearance data along with tax bases for a specific period. These reports are a valuable tool for your VAT declaration.

Do you want to use the services in our Customer Portal?

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Are you a new user? To access the Customer Portal, sign up here.

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If you already have access to the Customer Portal, you can log in here.

Want to start using the Customs Clearance service?

If you are already using other services in the Customer Portal, you can easily activate the customs clearance service. Log in, go to the "Contact" page, check the services you want to use, and fill in your contact details. After that, you will gain access to the services.