We Help You with Customs Clearance
Benefits of Being a Contractual Customer
Save time
You can focus on your business instead of administration. As a contractual customer, you don’t have to handle customs clearance for your goods yourself – we take care of it for you.
Overview of your shipments
As a contractual customer, you receive free access to the Customs Clearance service in our Customer Portal. Here, you’ll find an overview of all your customs clearance cases for goods transported with us. You can also use this service when filing VAT declarations for your import clearances. Reports on your customs clearances can easily be exported directly from the portal.
How It Works When We Handle Your Customs Clearance
As a contractual customer, all you need to do is upload the required documents to the Customs Clearance service in the Customer Portal. Once that’s done, your part is complete! After receiving your customs clearance documentation, we take care of the rest, managing your customs clearance smoothly and hassle-free, so you can focus your time on other things.
What Documents Do We Need for Customs Clearance?
Import of domestic shipments (VAT-registered businesses)
- An invoice linked to the delivery of goods from mainland Finland.
- Alternatively, you can provide a reference number connected to your inventory or other accounting records.
Import of international shipments (VAT-registered businesses)
- An invoice to serve as the basis for customs clearance of your goods from EU countries or non-EU countries (third countries).
How to Become a Contractual Customer
To become a contractual customer, you first need to register in the Customer Portal. Then, submit a customs clearance authorization in the "Customs Clearance" service. If you’re already using other services in the Customer Portal, simply log in, go to the "Contact" page, and check the box for the "Customs Clearance" service. Fill in your contact details, and we’ll activate the service for you.
Customs Clearance Without Becoming a Contractual Customer?
Need help with some customs clearances without becoming a contractual customer? No problem! Email the documents you want us to use for the customs clearance to our freight department. You can find their contact details below. Our customs clearance fees can be found here.